The Brookside Resort By FairBridge

Good
Traveller Type: Family with Young Children
  : I liked the peace an quite the river in the back all the animals around. Great location walking distance from everything all around we had a blast there.
  : What I didn't like was there was trash under our beds. But the rest was cleaned like should be.

Wonderful
Traveller Type: Solo Traveler

Fair
Traveller Type: Traveling as Couple
  : Location to Creek. No Road noise. Nice grounds. Close to downtown. Nice Size room. Balcony was nice to have
  : We were suppose to have upgraded sheets andThat didn't happen. They were old and scratchy. There was no mattress pad on the bed and the bed was old and hard. The Balcony had powdered makeup from the previous guest on the furniture and floor. Breakfast was mediocre. Room could have been cleaner. There was a pubic hair on the counter in the Bathroom and mold on the grout in the shower.

Wonderful
Traveller Type: Traveling as Couple
  : Nice hot water and pressure. Very comfortable beds & pillows. Had an ice machine, which I liked and a very cold ac ! Nice place for an overnight visit. Very large room & great balcony! Wonderful staff, nice & friendly.
  : Carpet slightly dirty, felt like I couldn't walk without my flip-flops & and the room was dusty. Little to dim for me (I like lots of light)

Good
Traveller Type: Traveling as Couple
  : It was pretty close to everything the staff was extremely kind and helpful. Our room had its own balcony
  : The pool/ slides definitely need some TLC, the water was also freezing. Although the rooms surfaces were pretty clean there were quite a few cob webs inside and a bunch of spider webs on the back balcony.

Very Good
Traveller Type: Family with Young Children
  : Location was good, price and value good. Pools were great. Staff was nice.
  : The smell was a little overwhelming, like a bad air freshener. Next to a smoking room/party so that smell was terrible. Sitting outside really was a bummer.

Very Poor
Traveller Type: Traveling as Couple
  : Nothing..
  : There was no elevator , it had an aweful odor, it was not very clean in bathroom, Or carpet, it was extremely dim in there , there was a plastic bag covering smoke alarm,they had no more do not disturb signs, so she said she put it in the computer, and they will not enter, they enter two days and the only reason i knew they entered on second day was because they gave us one fresh towel and wash cloth on side of tub that caught my eye. I needed the elevator for my chronic pain , so not only did i have to climb steep incline ramps we had to park in another parking lot because there was not any parking close to room!! Also, the nice pool you see in the pictures, you would definitely have to drive to get to , to be able to have access to it .! I had went right back up to office right away when we could not find elevator and the girl that was working said theres nothing she can do about it especially for as long as i am gonna be there. So , this morning i walk in maybe 6:30 a. M. Ish,i go to the desk, i am not greeted, at all!!!!! I said, i am checking out, handed her my two room keys she said want a receipt,? I said yes!! That was it !!! Nothing more!!!! Wow

Disappointing
Traveller Type: Family with Young Children
  : Rooms were dirty

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Family with Young Children
  : The hotel is located right outside of the gatlinburg strip, so you can walk right there (1/2 mile walk). The pool was nice and clean with a kiddie pool, hot tub, and a water fall. The staff was all so friendly! Even though the buildings were old and there wasn't a mattress protector on the bed, the room was clean. Lots of parking, and it sits right along the stream with balconies overlooking the water.
  : The building is older, so there were some updates needed (the carpet looked old and dingy). No mattress protector on the beds, but they were clean. Other than that, it was a great place to stay.